As a Geek Squad Installation Helper, you’ll travel from your Best Buy store to clients’ homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You’ll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience and providing prompt follow-up on recommendations. This role, known internally as a Cadet, is a great opportunity to build a career with Geek Squad by learning about our products and services. It offers the chance to increase skills through training and on-the-job experience.
What You’ll Do
Perform a variety of duties for clients in their homes, including delivery, installation and networking, with a primary focus on home theater technology
Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices
Help manage inventory and vehicle maintenance
Provide feedback and training to store teams and assist with in-store repairs
Basic Qualifications
Experience actively using and learning about consumer electronics
Ability to work successfully as part of a team
Ability to prioritize and multi-task in a fast-paced environment
Ability to work a flexible schedule, including holidays, nights and weekends
Must be at least 21 years old
Must have a current, valid driver's license
Must have no more than two moving violations and/or at-fault accidents within the past three years
Must have no DUI/DWI or reckless driving violations in the past three years
Ability to lift 75 pounds with or without reasonable accommodation and up to150 pounds with help
Preferred Qualifications
6 months of consumer electronics experience (sales, operations or technology services)
What’s In It For YouWe’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our Benefits Include
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About UsAs part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Retail
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